Commercial Backflow Services in Spokane & North Idaho
Commercial Backflow Testing, Repair & Installation
We keep your building’s drinking water safe and take care of the yearly test your city requires.
- Yearly tests scheduled around your business hours.
- If it fails, we fix it and retest so you’re covered.
Serving Spokane & North Idaho
Understanding COMMERCIAL BACKFLOW With Glenrose
- We handle the yearly backflow test your city requires, start to finish.
- If your device fails, we fix it and test it again, often in the same visit.
- We send the paperwork to your water department for you.
- We work with owners, tenants and property managers to schedule around your hours.
All That commercial backflow services cover
YEARLY BACKFLOW TESTING
The test your water department requires each year, with the paperwork filed for you.
Schedule NowFAILED TEST REPAIRS
Got a failing result? We fix what’s worn out or clogged and test again until it passes.
Schedule NowNEW BACKFLOW INSTALLATION
The right device installed to code for new buildings, remodels and new tenants.
Schedule NowBACKFLOW REPLACEMENT
Old, damaged or frozen devices swapped for new ones that meet today’s rules.
Schedule NowLEAKING BACKFLOW DEVICES
Water running or spraying from your backflow device? We find out why and stop it.
Schedule NowFIRE SPRINKLER BACKFLOW
Testing and repairs on the device that protects your fire sprinkler line, coordinated with your fire protection company.
Schedule NowIRRIGATION BACKFLOW
Spring testing and fall winterizing for the sprinkler system that waters your grounds.
Schedule NowWATER SAFETY WALKTHROUGH
We check your building for equipment that could contaminate your water, like boilers, soda machines and chemical dispensers, and tell you what needs protecting.
Schedule Now40 Years
Servicing the Inland Northwest
10,000+
Customer’s Serviced
5 Star
Service Guarantee
we love what we do
yup, we mean plumbing
We’ve been doing this for 40 years. Your reputation and ours is important.
Quality is a behavior, not a buzzword.
From the products we use to the level of care we take. We believe quality is at the center. And accessibility to that matters.
We honor our 40 year legacy in the community.
Our founder, Mike Collett, had a vision in 1985, selfless service to his community in Spokane & North Idaho. We’re here to carry out just that.
Our customer’s come first before anything.
We would not have a business without our customers, and we’ve been around since 1985- we know that you come first.
Servicing Spokane Since 1987
Get to know the team who’ll help
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Heather Ragle
Owner & Office Manager
Jesus, family, country; in that order. When I’m not working, you can find me with one or all of my grandbabies, gardening or seeking out some sunshine on the water.
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Bruce Ragle
Owner & Journeyman Plumber
I am so grateful to have our parents, children and grandchildren close by, allowing for lots of family time. I also enjoy raising cattle, target practice, hunting and weekends away with my lovely bride.
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Shawn Hunt
Journeyman Plumber
Any time I can enjoy time with my son, I’m there. I love music and spending time in the great outdoors camping or dirt biking. Will always take the opportunity for a thrill ride, with the last one being a skydiving adventure.
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Lane Ragle
Journeyman Plumber
I enjoy rebuilding cars and photography. Looking forward to marrying the love of my life this year. She said yes!
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Lisa Tomblin
Accounts Payable / Office Administration
Celebrating 10 years with Glenrose! There’s nothing better than being with my husband, kids and grandbabies; except maybe if we are together AND camping.
Get your sanity back
Common
COMMERCIAL BACKFLOW PROBLEMS
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A letter from the city saying your backflow test is due.
We test, send in the paperwork and fix anything that needs it before the deadline, so your water stays on.
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Your backflow device didn’t pass its yearly test.
We clean or replace the worn parts inside, then test it again so you get a passing result.
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Water running or spraying from your backflow device.
That usually means a part inside has worn out or clogged. We repair it before it floods the area.
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A cracked or leaking device after a cold snap.
We replace freeze-damaged devices and show you how to protect them before next winter.
Expert Craftsmanship
Minimizing Downtime
Local Experienced Professionals
Expert Backflow Protection
How We Work On COMMERCIAL BACKFLOW PROBLEMS
Following These Steps.
Call or Schedule Your Test
A real person answers. Send us the city’s notice or just tell us what you have, and we’ll find a time that works around your business.
We Test & Explain the Results
We test each device and tell you in plain terms whether it passed. If something needs fixing, you get the price up front before we start.
We Complete Only the Work You Approve
Once you say yes, we make the repair, often in the same visit, and test again to make sure it passes.
Paperwork Filed & Wrap Up
We send the test results to your water department and give you a copy for your records. We can bill your management company directly.
We’ll be there, on time.
Servicing North Idaho
And Eastern Washington
Eastern Washington
- Airway Heights
- Chattaroy
- Cheney
- Colbert
- Deer Park
- Elk
- Liberty Lake
- Mead
- Newman Lake
- Spokane
- Spokane Valley
- Riverside
North Idaho
- Coeur d’Alene
- Hauser
- Hayden
- Rathdrum
- Dalton Gardens
- Post Falls
A tale of family, legacy, and northwest community
Our first office in 1987 was home to ONE OF the largest evergreen on the Glenrose prairie. This is our HISTORY.
Read Our StoryResidential plumbing & remodel services
Frequently Asked Questions
What is a backflow device, and why do I need one?
It’s a valve that stops water from flowing backward out of your building and into the city’s drinking water. Businesses run things like boilers, soda machines and sprinkler systems that could contaminate the public supply if the water ever reversed, so the city requires one.
How often does it need to be tested?
Once a year. Washington and Idaho both require a yearly test, plus a test any time the device is installed, repaired or moved.
What happens if I miss my test deadline?
The city can shut off your water until the test is done. If you get a notice, call us and we’ll get you on the schedule.
Why is water coming out of my backflow device?
A short burst now and then can be normal. A steady stream usually means a part inside is worn out or clogged. Either way, give us a call and we’ll take a look.
Will testing shut off our water?
Only for a short time. We schedule around your open hours and let you know before we turn anything off.
Do you send the results to the city?
Yes. We file the paperwork with your water department and send you a copy, so you have proof it was done.
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Do you use an answering service or AI?
Your call will always be answered by a real person, even after hours and on the weekends.
What if I can’t wait at home for a plumber?
We are happy to call when we are on the way so it gives you time to meet us there.
Can you give me a price for my job before you start?
Absolutely! Once our plumbers evaluate the problem, they will give you a total price before beginning the work.
Do I have to make a second appointment after the evaluation to get the work done?
No. For repairs, we can stay and do the work at the same time. Larger jobs and/or remodels will be scheduled in advance.
When scheduling, will I be given a time?
We schedule our calls in a two hour window and call when we are on the way, so you stay informed.
Do I have to pay at the time of service or will you send a bill?
Glenrose expects payment at the time of service. We take Visa, MasterCard, AMEX, Discover, cash or check to make it as convenient as possible for you.
I’ve had other service providers ghost me when I had a problem with the work that was done. How do I know you will answer my calls if I have an issue?
Glenrose has been serving our community since 1987 and will continue to do so. We warranty our products and installations for one year, but will always be here to help navigate your plumbing needs. We are just a phone call away!
How do I reach you if I am having an after hours emergency?
We can always be reached at our office phone number 509.385.8915 or by texting 509.385.8915.
What if I don’t like the fixtures you have with you?
We work with several local plumbing wholesalers where you can view products in a showroom. Once you have made a choice, we can pick it up and install it for you.
Will I be charged extra if the plumber has to leave my job to get parts?
No. Your parts are included in the up front price given at the beginning of your job.
Can I supply my own parts?
We are happy to install customer supplied parts but cannot provide a warranty on parts we do not provide.
Can my child meet the plumber if I am unavailable?
Whoever meets the plumber must be over 18 years old.
Is it okay for my pets to be out and about when the plumber is on site?
We love fur babies but ask that if they would be uncomfortable with a stranger, please limit the exposure as needed for everyone’s safety.
Glenrose Guarantee
We guarantee our work will be completed with a high standard of care. As a family owned & operated business since 1987- we’ll do what it takes to make it right.
