TO UNDERSTAND GLENROSE IS TO UNDERSTAND OUR HISTORY
Journey with us.
THIS IS A 40 YEAR STORY ABOUT A PLUMBING COMPANY
1945
Let’s Go Back In Time
Before Glenrose Service was founded, Mike Collett was known for being a selfless family member. He left home in 17 to join the Navy.
1987
The Birth of Glenrose
On the corner of 37th and Glenrose was our first ever shop, in the backyard of Mike Collett’s home. With his daughter, Heather, and her siblings helping out to earn a quarter for cleaning up.
At the front of their shop was the largest tree in the Glenrose prairee. Mike’s first logo for Glenrose included a tree as omage to the first office in his backyard.
VALUES LEARNED SO FAR
Here’s what we’ve carried so far from the journey.
Selfless service changes lives
Learned from Mike’s early story. We believe selfless service changes us at our core in great ways. From customs, to the team, suppliers and partners.
Family values carry out to our customers and team
Some may say, “we’re all family here”, but we mean it through our behavior. We take care of our team, and we care deeply for our customers homes & businesses.
Let’s tell the rest of the story
Let's tell the rest of the story
MEET HEATHER & BRUCE THE STORY CONTINUES
1994
Bruce Joins Glenrose
After years of working in commercial construction, Bruce knew that he was ready to move forward in serving a community.
Excited about the next step in his life, he joins Glenrose as a service worker and slowly writes another story.
The story of how he fell in love with the owner Mike’s daughter, Heather Collett.
2011-14
The Married Heather & Bruce Purchase Glenrose From Mike, Heather’s Father
During the purchase, Bruce stayed optimistic, while Heather felt the deep responsibility of carrying forward her father’s legacy—a legacy built on kindness, integrity, and genuine selfless care for others.
The decision wasn’t about finances; it was about protecting the heart of what Mike had created.
Behind their Post Falls office purchased in 2014 stands a single tall tree, just like the one that grew beside the first Glenrose Plumbing shop in her childhood backyard—a quiet symbol of her father’s heart and the enduring roots of their family’s work.
THE VALUES THEY ADDED ON
Here’s what we’ve carried so far from the journey.
Honoring the 40 year legacy in the community
Not many businesses get to stick around this long, or be passed down to children. Heather understands the importance of maintaining the vision her father set.
Quality is a behavior, not a buzzword
From the products we use to the level of care we take. We believe quality is at the center. And accessibility to that matters. When we say we believe in quality, we mean it.
Today
Honoring Our Legacy, Reframing The Future of Local Business & Community
It’s been a long journey, and for most they stop when they reach this point. You might have seen a Glenrose truck around here, and noticed we’ve been updating our branding. For a moment, we slipped into being challenged by the ever changing Inland-Northwest.
It’s different here, and we know that. Now more than ever, community driven businesses & local businesses are crucial to maintaining the heart of this area.
We’re just a plumbing company, who cares for serving our community.
Jesus, family, country; in that order. When I’m not working, you can find me with one or all of my grandbabies, gardening or seeking out some sunshine on the water.
Bruce Ragle
Owner & Journeyman Plumber
I am so grateful to have our parents, children and grandchildren close by, allowing for lots of family time. I also enjoy raising cattle, target practice, hunting and weekends away with my lovely bride.
Our Team Is Incredible
Lisa Tomblin
Accounts Payable / Office Administration
Celebrating 10 years with Glenrose! There’s nothing better than being with my husband, kids and grandbabies; except maybe if we are together AND camping.
Jess Sadler
4th Year Apprentice Plumber
My son and daughter have my heart. I love coaching their sports teams, tromping through the woods together and hunting.
Larry Rowe
Journeyman Plumber
Always ready for quality time with my lovely wife and son, including comedy shows and road trips!
Lane Ragle
Journeyman Plumber
I enjoy rebuilding cars and photography. Looking forward to marrying the love of my life this year. She said yes!
Shawn Hunt
Journeyman Plumber
Any time I can enjoy time with my son, I’m there. I love music and spending time in the great outdoors camping or dirt biking. Will always take the opportunity for a thrill ride, with the last one being a skydiving adventure.
Our Community involvement CARING FOR OTHERS
Post Falls Food Bank Food Drive
We helped out at our local food bank
I-90 Highway Cleanup
Our team got our hands dirty and helped cleanup our local highway.
Youth Soccer Team Sponsorship
We had the opportunity to sponsor a local soccer team. Go team glenrose!
Build a Play Structure
Build a play structure for a young family with a deployed father
