1. Who We Are

Our website address is: https://glenroseplumbing.com.


2. Information We Collect

a. Information You Provide to Us

We may collect personal information when you:

  • Submit a form (e.g., request a quote, schedule service, or contact us)
  • Leave a comment or review
  • Subscribe to updates or offers

This information may include your:

  • Name
  • Email address
  • Phone number
  • Service address
  • Message details

b. Automatically Collected Information

When you visit our website, we automatically collect certain data for analytics and advertising purposes, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on each page
  • Referring website

This helps us understand user behavior and improve our services.


3. Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/.

After approval of your comment, your profile picture (if any) is visible to the public in the context of your comment.


4. Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract any location data from such images.


5. Cookies

We use cookies to enhance your experience. For example:

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These last for one year.
  • If you log in, several cookies are used to store login and screen display preferences.
  • Temporary cookies determine if your browser accepts cookies.

You can disable cookies through your browser settings, but some parts of the site may not function properly as a result.


6. Embedded Content From Other Websites

Articles or pages may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves as if you visited the other website directly.

These sites may collect data, use cookies, and track your interaction with their embedded content.


7. Advertising and Analytics

Google Ads & Remarketing

We use Google Ads to advertise online. Google may use cookies to serve ads based on your prior visits to our website or other websites.
You can opt out of Google’s personalized advertising by visiting:
https://adssettings.google.com/

Google Analytics

We use Google Analytics to understand how visitors use our site. This service collects information such as your IP address, browser type, and usage patterns.
Learn more about Google’s data practices here:
https://policies.google.com/privacy


8. Who We Share Your Data With

  • Visitor comments may be checked through an automated spam detection service.
  • If you request a password reset, your IP address may be included in the reset email.
  • Contact form submissions may be processed through third-party email or CRM tools for customer service purposes.
    We do not sell, rent, or trade your personal information.

9. How Long We Retain Your Data

We retain comment data indefinitely to recognize and approve follow-ups automatically.
For users that register on our site, we store their provided information in their profile. Users can edit or delete their information anytime (except their username).

Contact form submissions are retained only as long as necessary to provide service or support.


10. Your Data Rights

If you have an account or have left comments, you may request an exported file of the personal data we hold about you, including any data you’ve provided. You may also request that we erase your personal data, except data required for legal, administrative, or security purposes.


11. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Form submissions may be stored securely on our web server or in our customer relationship system.


12. Data Security

We take reasonable precautions to protect your data against loss, misuse, and unauthorized access. However, no method of transmission over the Internet or electronic storage is completely secure.


13. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.


14. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.


15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

WE ARE EVOLVING

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Same business, same history. Just a brand presence that tells our story better.
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