Hiring a professional company for home repairs and projects is often a daunting task. Which will be more reliable, honest, cost-efficient? A plumbing service is among the most vital of these residential contractors due to the on-going needs throughout homeownership. The importance of properly functioning bathrooms and kitchens—and having someone to call when things go awry—is worth the extra consideration.
When seeking the best plumber in Spokane or Coeur d’Alene, consider these factors.
Is the company licensed and insured?
In order to work in the plumbing construction trade, professional plumbers must be certified in Washington by the Washington State Department of Labor & Industries and in Idaho by the Idaho Division of Building Safety. Contracting a certified plumbing service means that the professionals working on your home plumbing jobs have meet certain qualifications and passed an exam demonstrating their skills. Find confidence in a plumbing company’s skill set by making this question one of the first you ask: “Are you licensed by the state to do this work?”
Does the plumber act with professionalism?
Your first impression upon calling a plumbing company to inquire about services is just as important as the in-person visit to your home. Professional demeanor and expert knowledge of the services the company provides creates a positive view of the company and the skills of its certified plumbers—important factors when allowing someone into your home to work on repairs and new installations.
Does the company offer a full range of services?
Finding a full-service plumber from the get-go removes the future hassle of needing an additional plumber for that water heater installation, and another for necessary re-piping during a kitchen remodel, and so on. Working with one plumbing service that you trust can avoid potential confusion and cross-over work. Even though you may need the toilet fixed now, do your due diligence in researching the best plumber for the job and any other jobs that may arise in the future.
Are 24-hour emergency services available?
On the same lines of seeking a full-service plumber, finding a company that also provides 24-hour emergency services is a must. Contracting a separate plumber for a one-time emergency repair can cause issues down the line when your regular plumbing service finds problems with the other company’s work. Keep it consistent and find one plumbing service provider that does it all—you never know when you’re going to need an emergency repair.
Does the company provide up-front pricing and expectations?
Especially in the case of large installations and projects, any professional plumber should be willing to provide a full scope of work with cost estimates. Pricing policies vary plumber to plumber, and many companies may offer several options at different costs for homeowners to consider. During your project consultation, be sure to get your questions answered regarding expectations, timelines, warranties, additional repairs and unforeseen circumstances.
What are the company reviews like?
Reviews on Google, Yelp, Facebook, Angie’s List and Better Business Bureau offer great insights to a company’s responsiveness, professionalism and quality of work. Allow company reviews to be a part of your research, but rely on the other five factors to form a complete decision to determine the plumber you want to hire.